Privacy Policy

1. Introduction CourtMate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our legal practice management platform. 2. Information We Collect 2.1 Information You Provide Account Information: Name, email address, phone number, and professional credentials Practice Information: Chamber name, practice type, and team member details Case Data: Case details, court dates, client information, and related documents Billing Information: Payment method details (processed securely through Stripe) 2.2 Automatically Collected Information Usage Data: Pages visited, features used, and time spent on the platform Device Information: IP address, browser type, operating system, and device identifiers Cookies: We use cookies and similar technologies to enhance user experience 3. How We Use Your Information We use the collected information for: Providing and maintaining the Service Processing your transactions and managing subscriptions Sending important notifications about court dates and deadlines Providing customer support and responding to inquiries Improving and personalizing your experience Detecting and preventing fraud or security issues Complying with legal obligations 4. Data Sharing and Disclosure 4.1 We Do NOT Sell Your Data We will never sell, rent, or trade your personal information to third parties for marketing purposes. 4.2 Service Providers We may share your information with trusted third-party service providers who assist us in: Payment Processing: Stripe (for secure payment handling) Cloud Hosting: Secure data storage and backup services Analytics: Understanding usage patterns to improve the Service 4.3 Legal Requirements We may disclose your information if required by law or in response to valid legal requests from authorities. 4.4 Chamber Team Members If you're part of a Chamber subscription, your team members with appropriate permissions may access shared case information. 5. Data Security We implement industry-standard security measures to protect your data: Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS Access Controls: Role-based permissions ensure only authorized users can access specific data Regular Backups: Automated backups to prevent data loss Security Monitoring: Continuous monitoring for suspicious activity Important: While we strive to protect your information, no method of transmission over the internet is 100% secure. You are responsible for maintaining the confidentiality of your account credentials. 6. Data Retention We retain your information for as long as your account is active or as needed to provide services. After account deletion: Personal data is deleted within 30 days Backup copies may persist for up to 90 days We may retain certain data longer if required by law 7. Your Rights and Choices 7.1 Access and Correction You can access and update your personal information through your account settings. 7.2 Data Export You can request a copy of your data in a portable format. 7.3 Account Deletion You can delete your account at any time. This will permanently remove your personal data from our active systems. 7.4 Marketing Communications You can opt out of marketing emails by clicking the "unsubscribe" link in any promotional email. 7.5 Cookie Preferences You can control cookie settings through your browser preferences. 8. Children's Privacy CourtMate is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. 9. International Data Transfers Your information may be transferred to and processed in countries other than Sri Lanka. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy. 10. Sri Lankan Data Protection Compliance We comply with applicable Sri Lankan data protection laws and regulations, including: The Computer Crimes Act No. 24 of 2007 The Electronic Transactions Act No. 19 of 2006 Professional confidentiality requirements for legal practitioners 11. Legal Professional Privilege Important Notice for Legal Practitioners: While we implement robust security measures, you remain responsible for maintaining attorney-client privilege and professional confidentiality. Ensure you comply with the Bar Association of Sri Lanka's ethical guidelines when using the Service. 12. Third-Party Links The Service may contain links to third-party websites (e.g., Bar Association of Sri Lanka, court websites). We are not responsible for the privacy practices of these external sites. 13. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of significant changes by: Posting a notice on the platform Sending an email to your registered address Updating the "Last Updated" date at the top of this page 14. Contact Us If you have questions or concerns about this Privacy Policy or our data practices, please contact us: Email: info@ctmate.com Data Protection Officer: info@ctmate.com Address: Colombo, Sri Lanka 15. Your Consent By using CourtMate, you consent to the collection and use of your information as described in this Privacy Policy. This Privacy Policy is effective as of the date stated above and will remain in effect except with respect to any changes in its provisions in the future.