9 things to check before your chamber puts its cases on any app
Ask these of any app, including ours. Tick the ones that matter to your chamber, then send them to whoever decides.
Where is the data stored?
Some chambers must know which country holds client information.
Courtmate's answerServers in Singapore; your data is hosted outside Sri Lanka.
Read the security pageWho can see it, including the software company?
The vendor's own staff are the question most apps skip.
Courtmate's answerYour visibility setting inside the chamber; at Courtmate, only named support staff with a recorded reason.
Is your chamber walled off from other chambers?
Shared databases are normal; separation has to be enforced.
Courtmate's answerEvery query is scoped to your chamber, and a test fails the build if one is not.
Can you export everything if you leave?
Your records should never be held hostage.
Courtmate's answerExport cases and assignments to Excel at any time.
How do you give external counsel access, and take it away?
Briefing counsel should not mean sharing your whole diary.
Courtmate's answerOne case, full or refix-only; invitations expire in 7 days; revoke any time.
How do existing cases and past hearings get in, and who does it?
Day one decides whether a chamber sticks with it.
Courtmate's answerAn Excel import of up to 500 cases, a last-hearing date and history note per case, and setup help if you ask.
See getting startedWho can edit what: senior, junior, clerk?
The app should follow your chamber, not the other way round.
Courtmate's answerMembers edit and reopen; owners and admins close, archive and delete.
See the rolesWhat happens to the bill when juniors change?
Junior turnover is normal in chambers.
Courtmate's answerSwap juniors freely; the bill changes only when the team permanently grows.
See pricingDoes it work in court with no signal?
Many courtrooms have none.
Courtmate's answerThe phone app keeps your cases on the device and holds refixes until you are back online.
Watch the court-side refix
Built from the questions chambers asked us most. Courtmate's answers reflect the product today.
Read the security page